The challenge:
How AkzoNobel and Leading Edge energised teams for the future
AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals. Headquartered in Amsterdam, the Netherlands, they have approximately 47,000 people in around 80 countries, with a portfolio which includes well-known brands such as Dulux, Sikkens, International, Interpon and Eka.
In April 2014, AkzoNobel’s UK leadership team recognised that
- The business had delivered impressive results with sales, profit and market share growth
- A compelling mission and vision was in place with colleagues inspired towards its delivery
- A new CEO and reformed board were poised to take the business to the next level
- Performance needed to step up to the next level to deliver on their sales ambition
Leading Edge’s approach to aiding that step up was grounded in the following principles
- Transformational change needs to be led from the top
- Leadership development needs to be dovetailed with “real work” in the organisation
- Particular focus will be placed on sustainable change that gets into the “muscle” of the organisation
Along with the senior leaders, we defined four strategic levers for success including
- Highly effective teams enabling delivery of strategic programmes
“Leading Edge have played a major role in engaging and driving momentum behind AkzoNobel’s decorative vision to become famous for inspiring and enabling beautiful living spaces. Working closely with the leadership team they have developed and are rolling out a bespoke programme that uses the principles of the Highly Effective Teams model to engage our people, transform the culture and ultimately drive the performance for our teams and overall business. The feedback within the business to date has been exceptional the most impactful programme we have ever had.“
Matt Pullen, UK & Ireland Managing Director, AkzoNobel Decorative Paints
Why do organisations need Highly Effective Teams?
Senior leadership teams used to:
- Stay together for long periods
- Have a leader who was in situ for many years
- Believe knowledge was power and the leaders had “The Knowledge”
- Formulate and deliver 3 year plans
Things have changed – organisations and leaders are facing unprecedented demands
- We are typically members of multiple, matrixed teams via multiple channels
- Team member stability is rare – if we meet quarterly, invariably there is a new face at the table
- The leader changes on average every 18 months
Our ability to deliver strategic programmes with impact, through flexing and embracing change as a team is paramount
What is the Leading Edge approach to Highly Effective Teams?
Highly Effective Teams (H.E.T) supports teams to
- Establish an understanding of the current reality
- Define a clear and unique purpose for the team
- Identify 3 or 4 critical goals that underpin delivery of the purpose
- Explore and establish a collaborative approach to leadership
- Agree “Ways of Working” to ensure delivery of the real work
- Determine measures and targets to enable execution and ongoing review
What is the impact of H.E.T in AkzoNobel?
“The feedback within the business to date has been exceptional the most impactful programme we have ever had.”
Matt Pullen, UK & Ireland Managing Director, AkzoNobel Decorative Paints
“On a recent visit by our Global HR Director I didn’t need to share the impact of H.E.T on our performance – the teams were doing it for me; that was the moment I realised how much H.E.T had become part of our DNA.”
Brian Chapman, UK HRD, AkzoNobel Decorative Paints