Here’s a bit about the successful change programme Leading Edge designed and delivered for Wickes. Want to know a bit more? We’d love to hear from you.
Wickes has over 230 stores and is part of the Travis Perkins Group. To coincide with a significant store refresh programme, Wickes’ Chief Operating Officer Mike Hollis identified a need to enable Store Managers to work more effectively and collaboratively within Regional Teams.
Leading Edge was asked to facilitate a programme of sustainable change by building on some great development work already underway at Wickes.
Leading Edge is experienced in guiding multi-layered teams through change journeys so that ‘change’ becomes ‘how we do things around here. ’ We begin by understanding what this change will look like for the people involved and what is needed to make it possible.
The Wickes change journey began with a Leading Edge facilitated session involving the top 40 leaders within Wickes’ operational function. Across two days, Leading Edge’s experienced consultants supported Wickes to define the change necessary, clarify roles, and identify the team and skills developments needed for success.
Key to this was establishing five ‘From and To’ changes – statements that captured, in behavioural terms, where Wickes was and where it wanted to get to. These ‘shifts’ became the foundations for the programme.