Our journey with Whitbread has combined a focus on change, team and leadership to support the Operations Leadership team and their team through organisational change. Read on to find out more
As an operator of some of the UK’s most successful hospitality brands, including Premier Inn, Beefeater and Brewers Fayre, Whitbread recognises that investing in developing its people will be essential to facilitate the change needed to deliver ambitious growth plans.
This need for sustainable change is typical in large organisations such as Whitbread which have a strong track record of success but need to keep reviewing and refreshing their approach to ensure future success.
Whitbread engaged Leading Edge to design and deliver a tailored change journey to provide all-important clarity on operational roles and support with skill development to lead teams through change.
Leading Edge solutions are bespoke to each client and each journey: they are not off-the-shelf programmes. Our tailored solution for Whitbread involved a hybrid of our Points of View on Change, Leadership and Teams in a journey that brought together the most relevant themes and aspects of all three approaches.
At the centre of this was agreeing the outcomes and detail on a rolling and sign-off from the HR and divisional stakeholders. Taking this approach made sure each event within the overall made sure overall journey was enhanced by learnings and outcomes from the previous one.
Building a strong partnership with our clients at Whitbread confidence that this in the early days evoked flexible approach was the right one to deliver a programme that remained relevant and was continually focussed on successful and sustainable outcomes