Our development journey with PureGym’s senior field managers and leaders was about delivering laser focussed performance in a high-support, high-challenge culture
A change in ownership in 2017 stepped up PureGym’s expansion schedule and brought about an operations reorganisation mid-2018 to facilitate delivery of ambitious growth plans alongside investment to develop a newly created Central Operations Team.
PureGym is the UK’s largest private gym operator and Rebecca Passmore is its Chief Operating Officer. After supporting Rebecca with many L&D programmes while at Wickes, Leading Edge were asked to create a stimulating programme for senior operations colleagues that would match their energy, focus and commitment.
We kicked off a tailored development programme supported by one-to-one coaching in November 2018 focussed on enabling effective change to support the senior colleagues to ‘inspire a healthy nation’ – the business vision. The programme completed in October 2019.
At Leading Edge, we love working closely with clients to make sure that what we design and create is absolutely spot on and what’s needed to achieve the outcome. It’s one of our great beliefs that great partnerships start with great relationships, and we know our client relationship is great when they feel comfortable to bring ideas to the programme and we can work together to integrate these while keeping true to our values.
PureGym identified two themes as being significant (Founder’s Mentality and Extreme Ownership – read on for more) and their desire to explore these through the development programme. Being flexible and adaptable meant we could tweak the programme until we all had confidence that these themes fitted in without diluting the Leading Edge Points of View. Nothing is off the shelf and we always make sure clients are as involved as they wish to be in developing a programme.